Adding a Shared mailbox in Outlook Web App

Adding a Shared Mailbox in Outlook Web

Access Outlook Web by opening https://outlook.office.com/ in your internet browser & sign in with your Somerville credentials

Locate the ‘Folders’ folder in the panel on the left of Outlook it will either be above or below your ‘Inbox’ folder

Right-Click on the ‘Folders’ folder & select ‘Add shared folder’ from the drop-down list



In the ‘Add shared folder’ popup enter the email address of the Shared mailbox you’d like to add e.g House email



Once the Shared mailbox has been entered click on the ‘Add’ button

The Shared mailbox will appear below your ‘Inbox’ folder



If you have access to the Shared mailbox you can click on the ‘>’ next to the mailbox to expand the folder and see the emails in its inbox




Sending From a Shared Mailbox

If you’ve been given access to, you will be able to Send emails as the Shared Mailbox’s email address

Open up a New Email by click on the ‘New email’ button



Go to the ‘Options’ tab



Check the checkbox next to ‘Show From’



This will add the ‘From:’ option above ‘To:’ & ‘Cc:’ options when writing up new emails



Click on the ‘From’ option & select ‘Other email address…’



Enter the email address of the Shared Mailbox



If you have access you’ll now be able to send as that address. You’ll now be able use the ‘From’ option to switch between your own email and the shared mailbox